Returns & Exchanges

At Dita Von Teese Lingerie, we want you to feel confident and glamorous in your purchase, which is why we offer a 30-day return window for items in their original, unworn condition with all tags and hygiene seals intact. Please note that for health and safety reasons, certain intimate items may be subject to stricter inspection before a refund is issued.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully place the items in their original packaging, ensuring all designer tags and ribbons are attached and the garment is folded neatly to prevent damage.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and securely affix it to the outside of your parcel, removing any previous delivery stickers.

4

Drop Off and Track

Hand your package to the designated carrier and retain your tracking receipt; once received at our atelier, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing